Historically, Tom's Tool Works has used specialization to increase productivity. However, Tom has noticed that his employees seem bored with their regular tasks and productivity is actually declining. Tom decides to reduce employee boredom by allowing workers to perform a greater variety of tasks and learn new skills. He is most likely adopting
A) job enlargement.
B) job enrichment.
C) job rotation.
D) flextime.
E) job sharing.

Question

Quizplus · Accepted Answer

Businesses often turn to specialization in hopes of increasing productivity, but there is a negative side effect to this type of job design: Employees become bored and dissatisfied, and productivity declines. Job rotation reduces this boredom by allowing workers to undertake a greater variety of tasks and by giving them the opportunity to learn new skills. Thus, in this scenario, Tom is adopting job rotation.

Historically, Tom's Tool Works Has Used Specialization to Increase Productivity