Accurate Awnings is experiencing production delays resulting in a backlog of customer orders, so the firm assembles a team to look into the issue. The team is given full authority to implement a new process for streamlining production without having to get management approval. In this scenario, the team is likely to be

Question

Quizplus · Accepted Answer

A self-directed work team (SDWT) is a group of employees responsible for an entire work process or segment that delivers a product to an internal or external customer. The defining characteristic of an SDWT is the extent to which it is empowered or given authority to make and implement work decisions. Thus, SDWTs are designed to give employees a feeling of "ownership"
of a whole job.

Accurate Awnings Is Experiencing Production Delays Resulting in a Backlog