Rebecca Waters needs to send a directive to an employee, and she wants to use a rich information channel. Waters should __________.
A) engage in a face-to-face discussion
B) engage in a telephone conversation
C) write an individually addressed letter or memo
D) send an e-mail

Question

Quizplus · Accepted Answer

Face-to-face discussions are considered rich information channels because they allow for immediate feedback, convey nonverbal cues, and facilitate personal interaction, making them effective for complex or sensitive communications.

Rebecca Waters Needs to Send a Directive to an Employee