At the Ritz-Carlton, performance management is the first step in creating a team of employees who all share the same vision and goals.

Question

Quizplus · Accepted Answer

Performance management is a continuous process aimed at improving employee performance and aligning their goals with the organization's objectives, but it is not the first step in creating a unified team. The first step often involves recruitment, selection, and onboarding processes that ensure the right fit between the employees and the company's vision and goals.

At the Ritz-Carlton, Performance Management Is the First Step in Creating