__________ is a systematic and continuous process of measuring and comparing an organization's goods, services, and practices against industry leaders anywhere in the world to gain information that will help the organization improve performance.
A) Quality
B) Benchmarking
C) Total Quality Management (TQM)
D) Reengineering

Question

Quizplus · Accepted Answer

Benchmarking is the process of comparing one's business processes and performance metrics to industry bests or best practices from other industries. It involves looking at standards, gathering data, and analyzing it to identify gaps in performance and areas for improvement.

__________ Is a Systematic and Continuous Process of Measuring and Comparing