Continuous improvement requires commitment toward occasional improvements year after year.
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Q12: The considerations of certainty, risk, and uncertainty
Q13: Decisions may be classified as routine, innovative,
Q14: The bank teller with an out-of-balance cash
Q15: Alternative solutions range from the known and
Q16: Routine decisions are the standard choices made
Q18: Dunkin' Donuts executives continue to discuss dropping
Q19: The changes at Dunkin' Donuts can be
Q20: Innovative decisions are based on the discovery,
Q21: Because innovative decisions usually represent a sharp
Q22: Whirlpool sees production technology as its differentiating
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