According to Hammer, the principles of business process reengineering include:
A) focus on outcomes over tasks
B) the users of output should not have to prepare the output
C) where you process information doesn't matter
D) empower workers whenever possible

Question

Quizplus · Accepted Answer

A) Focus on outcomes over tasks: This principle emphasizes delivering valuable results rather than focusing on individual tasks.D) Empower workers whenever possible: This principle encourages giving employees the authority to make decisions and take ownership of their work.

According to Hammer, the Principles of Business Process Reengineering Include