Question 1

In the Friend's Home Health case study, the founders required all employees to call into the central office system at the start of work.

Accepted Answer

The founders required all employees to call into the central office system to inform the founders when they arrived and started work.

Question 2

The owners in the Friend's Home Health case study felt firing employees would send a message to the remaining employees.

Accepted Answer

The fact that the owners stood firm on the rules became a model for all the employees.

Question 3

In a small business, the owner can hire the ideal person and still have problems.

Accepted Answer

You can hire people and train them well and still have problems.

Question 4

One method of job interviewing is for an applicant to job shadow an employee of the company.

Accepted Answer

One method of job interviewing is for an applicant to job shadow an employee of the company.

Question 5

A bonus system is not well defined by companies when the level of reward is left to the discretion of the owner.

Accepted Answer

A bonus system is not well defined by companies when the level of reward is left to the discretion of the owner.

Question 6

The Equal Labor Standards Act establishes the minimum wage for workers.

Accepted Answer

The Fair Labor Standards Act establishes the minimum wage for workers.

Question 7

The review of an individual's performance allows an owner to judge how well the company is performing.

Accepted Answer

The review of an individual's performance allows an owner to judge how well the employee is performing.

Question 8

In the Flow Right Brewery case study, Chris had difficulty hiring family members.

Accepted Answer

Whereas Chris was open to hiring family, as shown by hiring his sister, he was not sure if he should hire his cousin.

Question 9

Every state has a different unemployment compensation law.

Accepted Answer

Every state has an unemployment compensation law.

Question 10

Human resource management is defined as the quantity of human effort directed toward producing goods and services.

Accepted Answer

Human resources, defined in economics terms, is the quantity and quality of human effort directed toward producing goods and services.

Question 11

When making a hiring decision, a business owner needs to consider the skills that are required not only today but also in the near future.

Accepted Answer

When making a hiring decision, a business owner needs to consider the skills that are required for the job.

Question 12

All of these are reasons why small business owners do not write job descriptions EXCEPT:

Accepted Answer

Entrepreneurs do not write job descriptions because of lack of time, an unclear picture of the new position, or a desire to remain flexible for the right individual.

Question 13

Which of the following theories states that we all judge how we are treated relative to how we see others being treated?

Accepted Answer

The equity theory states that we all judge how we are treated relative to how we see others being treated.

Question 14

A systematic review of employees will include:

Accepted Answer

A systematic review of employees will include how they perform relative to their objectives, plans for future employee growth, and reset goals for the next year.

Question 15

Performance review includes all of the following EXCEPT:

Accepted Answer

Performance review is a review by a small business owner of an employee's goals and outcomes over some given period.

Question 16

In a family business, business decisions:

Accepted Answer

In a family business, business decisions often affect both the business and the family.

Question 17

All of the following are functions of human resource managers EXCEPT:

Accepted Answer

The functions of human resource managers include hiring, retaining, and terminating personnel.

Question 18

According to the book, which of the following is a good characteristic of an advertisement used to recruit job applicants?

Accepted Answer

Good characteristic of an advertisement used to recruit job applicants are information about the culture of the firm, expression of desire to have the right person to join the organization, and expression of excitement about the business.

Question 19

The Civil Rights Act applies to all firms having how many employees?

Accepted Answer

The Civil Rights Act applies to all firms having more than 25 employees.

Question 20

Which of the following application and interview questions is legal to ask?

Accepted Answer

It is illegal to ask questions about age, race, disability, gender, national origin, religion or creed, and arrest record.

Quiz 10: Human Resource Management

In the Friend's Home Health case study, the founders required all employees to call into the central office system at the start of work.

The owners in the Friend's Home Health case study felt firing employees would send a message to the remaining employees.

In a small business, the owner can hire the ideal person and still have problems.

One method of job interviewing is for an applicant to job shadow an employee of the company.

A bonus system is not well defined by companies when the level of reward is left to the discretion of the owner.

The Equal Labor Standards Act establishes the minimum wage for workers.

The review of an individual's performance allows an owner to judge how well the company is performing.

In the Flow Right Brewery case study, Chris had difficulty hiring family members.

Every state has a different unemployment compensation law.

Human resource management is defined as the quantity of human effort directed toward producing goods and services.

When making a hiring decision, a business owner needs to consider the skills that are required not only today but also in the near future.

All of these are reasons why small business owners do not write job descriptions EXCEPT:

Which of the following theories states that we all judge how we are treated relative to how we see others being treated?

A systematic review of employees will include:

Performance review includes all of the following EXCEPT:

In a family business, business decisions:

All of the following are functions of human resource managers EXCEPT:

According to the book, which of the following is a good characteristic of an advertisement used to recruit job applicants?

The Civil Rights Act applies to all firms having how many employees?

Which of the following application and interview questions is legal to ask?