Assigning guest complaints to the guest's "telephone mailbox"is a recent innovation in the telephone department.

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Quizplus · Accepted Answer

Assigning guest complaints to the guest's "telephone mailbox" is not a recent innovation; voicemail systems have been in use for several decades, and the concept of directing messages or complaints to a specific mailbox is not a new practice in customer service or telecommunications.

Assigning Guest Complaints to the Guest's "Telephone Mailbox"is a Recent