On your first job as a professional in early childhood education, you have a conflict with a parent about your approach to nap time. You decide to use the conflict resolution model you learned from the textbook. In which step will you let the parent know that you are receiving and accepting his feelings?

Question

Quizplus · Accepted Answer

In the "understand" step of the conflict resolution model, the professional acknowledges and accepts the parent's feelings.

On Your First Job as a Professional in Early Childhood