The sales manager at a company is interviewing sales representatives. In order to organize the messages she receives from each interviewee, according to the steps in analytic listening, she:
A) takes notes.
B) turns off her cell phone.
C) clears her mind of the anxieties she's been feeling about the current sales figures.
D) looks for clues about the truthfulness of the messages.

Question

Quizplus · Accepted Answer

a.Correct. In order to understand the basic structure of the message and remember the key concepts, it can be helpful to take notes.
b.Incorrect. In order to understand the basic structure of the message and remember the key concepts, it can be helpful to take notes.
c.Incorrect. In order to understand the basic structure of the message and remember the key concepts, it can be helpful to take notes.
d.Incorrect. In order to understand the basic structure of the message and remember the key concepts, it can be helpful to take notes.

The Sales Manager at a Company Is Interviewing Sales Representatives