Software as a Service (SaaS): A software delivery approach in which a provider hosts the application in its data centers and the customer accesses the
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Q17: Business Intelligence is defined as the ability
Q18: Online Analytical Processing (OLAP) enables a knowledge
Q19: Customer Managed Interaction is the same as
Q20: Knowledge management systems are an extension of
Q21: Tacit knowledge is the type of knowledge
Q23: Integrators are consulting firm that partners with
Q24: List and describe the three principal characteristics
Q25: Identify and describe two advantages of Enterprise
Q26: Identify and describe two limitations to Enterprise
Q27: Describe Enterprise Systems, including major characteristics and
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