One way to deal with an angry trainee is to ask them to identify ways in which the training might help them.

Name: One way to deal with an angry trainee is to ask them to identify ways in which the training might help them.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

Asking the trainee to identify the benefits of the training could help shift their focus from their anger and frustration to the potential positive outcomes of the training. It could also help them feel heard and acknowledged, which may help diffuse their anger.

One Way to Deal with an Angry Trainee Is to Ask