Bob Thornton and his staff can normally accommodate 360 clients per day. In 2014, Bob Thornton and his staff served 217 clients. During 2014, Bob provided rigorous customer orientation training for all his staff. In 2015, Bob's firm served 295 clients.
-Find the capacity utilization during 2015 at Bob's firm from the information provided above.
A)165.9%
B)60.3%
C)81.9%
D)122.0%
E)Do not have enough information to compute

Question

Quizplus · Accepted Answer

Capacity utilization is calculated as (Actual Output / Maximum Capacity) * 100. For 2015, it is (295 / 360) * 100 = 81.9%.

Bob Thornton and His Staff Can Normally Accommodate 360 Clients