Bob Thornton and his staff can normally accommodate 360 clients per day. In 2014, Bob Thornton and his staff served 217 clients. During 2014, Bob provided rigorous customer orientation training for all his staff. In 2015, Bob's firm served 295 clients.
-Find the utilization growth at Bob's firm from 2014 to 2015 from the information provided above.
A)35.82% decrease
B)26.37% increase
C)26.37% decrease
D)35.82% increase
E)Do not have enough information to compute

Question

Quizplus · Accepted Answer

The utilization growth can be calculated as follows:Utilization growth = (Number of clients served in 2015 - Number of clients served in 2014) / Number of clients served in 2014= (295 - 217) / 217= 0.3582= 35.82%Therefore, the utilization growth at Bob's firm from 2014 to 2015 is 35.82%.

Bob Thornton and His Staff Can Normally Accommodate 360 Clients