_______ is/are the collective capabilities or skill sets possessed by the firm that distinguish it from its competitors.
A) Operations capabilities
B) Competitive advantages
C) Core competencies
D) Business acumen
E) Artificial intelligence
Correct Answer:
Verified
Q18: _ refers to the firm's ability to
Q19: _ refers to the ability to complete
Q20: In customer service terms, _ refers to
Q21: When a customer service experience goes wrong-the
Q22: To create customer value and compete, firms
Q24: Core competencies
A)Create competitive advantage
B)Are dynamic
C)Are difficult to
Q25: Which of the following operations strategies is
Q26: According to the textbook, operations strategies such
Q27: When firms compete using product quality as
Q28: According to the textbook, with which part
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents