Which of the following operations strategies is NOT aligned with the firm's strategic plan of a low-cost strategy?
A) High inventories to avoid stockouts
B) Copying successful products instead of designing unproven products
C) Using low-cost, relatively unskilled labor
D) Offering minimally acceptable quality and customer service levels
E) Finding good deals on location sites
Correct Answer:
Verified
Q20: In customer service terms, _ refers to
Q21: When a customer service experience goes wrong-the
Q22: To create customer value and compete, firms
Q23: _ is/are the collective capabilities or skill
Q24: Core competencies
A)Create competitive advantage
B)Are dynamic
C)Are difficult to
Q26: According to the textbook, operations strategies such
Q27: When firms compete using product quality as
Q28: According to the textbook, with which part
Q29: According to the textbook, the use of
Q30: _ occur(s) in operations and other functional
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