Information Technology Infrastructure Library (ITIL):
A) is a set of best-practices standards for IT and service management
B) is a U.S. Central Computer and Telecommunications Agency creation
C) guides process improvements associated with software development
D) defines effectiveness and efficiency of operations

Question

Quizplus · Accepted Answer

ITIL is a set of best-practice standards for IT and service management, providing a framework for managing IT services and aligning them with business needs.