From a faculty perspective, the two critical criteria for a CMS/LMS are:

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While all of these criteria are important, for faculty a CMS/LMS's ease of use and tool set (the included features) are the most critical in the above list. Ease of use, tool set, stability, and support are the things that would impact a faculty member's decision the most. The installed base and integration, cost and scalability, and ease of use and installed base are generally more important to the technology staff and administration.

From a Faculty Perspective, the Two Critical Criteria for a CMS/LMS