To effectively implement change, it is important to be aware of the reasons people resist change and to use techniques that can overcome resistance and enlist employee buy-in.
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Q3: Change - especially major change that is
Q4: Successful innovation requires expertise from several departments
Q5: Changes in people and culture pertains to
Q6: The two specific tools for changing people
Q7: Uncertainty is a lack of information about
Q9: The force-field analysis grew from the work
Q10: _ and _ are the two concepts
Q11: Organisational development can help managers address the
Q12: Self-interest, lack of understanding and trust, different
Q13: _ means that managers use their formal
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