You have just received your cell phone bill,and realized that you have been charged this month and for several previous months for a calling feature you did not authorize.You called the cell phone provider but were told that only the charge for this month can be credited.You are planning to write a letter to get your bill adjusted.What tone should your letter have? Why?

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The Answer of You have just received your cell phone bill,and realized that you have been charged this month and for several previous months for a calling feature you did not authorize.You called the cell phone provider but were told that only the charge for this month can be credited.You are planning to write a letter to get your bill adjusted.What tone should your letter have? Why?

You Have Just Received Your Cell Phone Bill,and Realized That