An appropriate reward for a consumer service representative who worked long hours to fill a new customer's large order is:
A) a piece rate
B) a differential piece rate
C) merit pay
D) a spot bonus

Question

Quizplus · Accepted Answer

A spot bonus would be the most appropriate reward in this situation, as it recognizes the effort and dedication of the customer service representative in filling a new customer's large order. It is also a one-time payment that does not affect the employee's regular pay or future earnings potential. A piece rate or differential piece rate may not be applicable in this situation, as it is not clear whether the representative's work is based on quantity produced. Merit pay may be more appropriate for long-term performance and growth rather than a one-time achievement.

An Appropriate Reward for a Consumer Service Representative Who Worked