Match these items.
-Crosby
A) Provides an excellent structure for developing a quality-driven organization
B) 14 principles of quality management
C) Applies to environmental aspects
D) Identifies 'best practices"
E) Set of quality assurance systems that must be in place
F) Quality planning, control, and improvement
G) Developed the PDCA cycle
H) For accomplishment of teams
I) Includes total involvement
J) Coined "Quality is free"
Correct Answer:
Verified
Q32: The new ISO 9000 2000 standards are
Q33: In 1998, _ and _ organizations became
Q34: Match these items.
-Shewhart
A) Provides an excellent structure
Q35: Match these items.
-Quality Cup
A) Provides an excellent
Q36: Match these items.
-Benchmarking
A) Provides an excellent structure
Q38: Match these items.
-TQM framework
A) Provides an excellent
Q39: Match these items.
-Baldrige Awards
A) Provides an excellent
Q40: Match these items.
-ISO 14000
A) Provides an excellent
Q41: Match these items.
-Juran
A) Provides an excellent structure
Q42: Match these items.
-ISO 9000
A) Provides an excellent
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