The two critical roles played by processes in defining the value of a product or service are:
A) Processes contribute value and also contribute costs
B) Processes contribute value as well as differentiation.
C) Processes reduce costs and enhance benefits to consumers
D) Processes enhance perceived value and reduce perceived costs.
E) None of the above

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The Answer of The two critical roles played by processes in defining the value of a product or service are:
A) Processes contribute value and also contribute costs
B) Processes contribute value as well as differentiation.
C) Processes reduce costs and enhance benefits to consumers
D) Processes enhance perceived value and reduce perceived costs.
E) None of the above

The Two Critical Roles Played by Processes in Defining the Value