The first step in CompTIA's A+ Troubleshooting Methodology is to ______.
A) Test the theory to determine the causes.
B) Establish a theory of probable cause.
C) Identify the problem.
D) Verify full system functionality.

Question

Quizplus · Accepted Answer

The first step in CompTIA's A+ Troubleshooting Methodology is to identify the problem. This involves gathering information and understanding the issue before moving on to diagnosing or theorizing potential causes.

The First Step in CompTIA's A+ Troubleshooting Methodology Is to ______