One important aspect of performance measurement is appropriately assigning responsibility based on the level of employee in the hierarchy of the company. If done incorrectly in an imbalanced fashion, then employees may feel as though they have an unfair work environment. Which of the following responsibilities would be more appropriate for upper management?
A) Hire a new payroll employee within the next week to fill a vacancy.
B) Increase gross margin by ten percent during the second quarter of the New Year.
C) Perform an analysis based on last year's sales data, and compile a report.
D) Reduce workforce shrinkage by five percent in next holiday season.

Question

Quizplus · Accepted Answer

This question requires familiarity with responsibility assignment based on the level of employee. Choice C is correct since it is a long-term goal with no specific time-frame for completion to achieve a less-specific performance measure, and that is in line with a goal that belongs in upper management. The other three choices are incorrect because they are either more specific or short-term or would be more appropriate to assign to staff or middle management.

One Important Aspect of Performance Measurement Is Appropriately Assigning Responsibility