Which of the following is a feature of active listening?
A) Listeners should focus on the message rather than style of delivery.
B) Listeners should focus on the style of the delivery rather than the content of the message.
C) Listeners should focus on being understood first, before seeking to understand.
D) Listeners should avoid eye contact with speakers as it distracts them from the content of their communication.

Question

Quizplus · Accepted Answer

Active listening involves focusing on the message being conveyed, rather than being distracted by the delivery style. This includes actively trying to understand the content and meaning of the message being communicated.

Which of the Following Is a Feature of Active Listening