Sales of photocopy machines manufactured by Xenon Ltd.have declined substantially,resulting in lower revenues.Most members of the core executive group blame unrealistic goals for this outcome.Which of the following is the strongest counterargument for this?
A) More revenue is being earned through service contracts than sales.
B) Competitors of Xenon are also facing a similar problem.
C) Cost of labor has increased slightly in the past year.
D) Broad-based participation was used in setting the standards.

Question

Quizplus · Accepted Answer

The fact that broad-based participation was used in setting the standards suggests that the goals were not unrealistic, but rather were agreed upon by a diverse group of stakeholders. Thus, this counters the argument that unrealistic goals were to blame for the decline in sales. The other options (A, B, and C) are not strongly related to the argument about unrealistic goals.

Sales of Photocopy Machines Manufactured by Xenon Ltd