The skills, knowledge, and capabilities of managers and associates for learning, communicating, motivating, building trust, and effectively working on teams are components of human capital.
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Q28: The study of strategic organizational behavior emphasizes
Q29: Apple's success is mostly the result of
Q30: "Associates" are termed as customers or clients
Q31: The strategic approach to organizational behavior is
Q32: Lower-level managers expend efforts to design jobs,
Q34: Strategic managers must always seek simple answers
Q35: The goal of the strategic OB approach
Q36: An organization's critical intangible resource is its
Q37: Lower-level managers who do not take a
Q38: Brand names and organizational culture are tangible
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