If a sales manager at Best Buy implements a promotion because the quarterly sales are not where they need to be to reach the annual goal, what type of control system is he/she using?
A) Steering control system
B) Reaction control system
C) Formal controls
D) Informal controls

Question

Quizplus · Accepted Answer

The sales manager is using a reaction control system, which is a method of responding to performance issues after they occur, in this case, implementing a promotion to address lower-than-expected quarterly sales.

If a Sales Manager at Best Buy Implements a Promotion