Aldi grocery store prides itself on lower prices because they employ less people to do the job. Aldi employs are known as hard working to deliver the same service as larger grocery chains, what type of control is being used?
A) Steering control system
B) Reaction control system
C) Formal controls
D) Informal controls

Question

Quizplus · Accepted Answer

Aldi's approach relies on informal controls, which are based on culture, shared values, beliefs, and norms. Their model emphasizes efficiency and hard work among employees to maintain low prices and compete with larger chains, reflecting an organizational culture that guides employee behavior without formal, bureaucratic measures.

Aldi Grocery Store Prides Itself on Lower Prices Because They