In Charles Green's trust equation, the element that outweighs all the others is:
A) credibility
B) reliability
C) self-orientation
D) intimacy

Question

Quizplus · Accepted Answer

Self-orientation is the element in Charles Green's trust equation that, when high, can significantly diminish trust. The equation suggests that trust is built on credibility, reliability, intimacy, and inversely related to self-orientation. High self-orientation (focusing on oneself rather than others) is seen as detrimental to building trust.

In Charles Green's Trust Equation, the Element That Outweighs All