Which statement best characterizes the relationship between needs, behavior, and customer value?
A) Behavior drives needs, and needs drive value.
B) Needs and behavior drive value.
C) Behavior drives value, and value drives needs.
D) Needs drive behavior, and behavior drives value.
Correct Answer:
Verified
Q2: Needs represent the _ behind a customer's
Q3: Which of the following could be considered
Q4: "Benefits" differ from "needs" in that:
A) Benefits
Q5: Using Legos as an example, which of
Q6: Which of the following types of customer
Q8: Which of the following industries would have
Q9: A group of customers with similar attributes
Q10: Which of the following statements is not
Q11: One tool that helps leverage community knowledge
Q12: Businesses that benefit most from community knowledge:
A)
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