Which of the following suggestions is NOT part of the minimum requirements for listening?
A) resist distractions
B) try to anticipate what the customer needs as you listen
C) work at listening
D) hold your fire

Question

Quizplus · Accepted Answer

Anticipating what the customer needs as you listen can lead to assumptions and misunderstandings, which is not a minimum requirement for effective listening. Effective listening involves focusing on the speaker's message without forming responses or assumptions ahead of time.

Which of the Following Suggestions Is NOT Part of the Minimum