It is generally true that customers have a fairly accurate idea of the amount of time they have been kept waiting.

Name: It is generally true that customers have a fairly accurate idea of the amount of time they have been kept waiting.
Brand: Quizplus
Rating: 4.8 (33 reviews)

Question

Quizplus · Accepted Answer

Research in the field of consumer behavior has shown that customers often overestimate the amount of time they have been waiting, particularly when they are in situations they perceive as unproductive or when they are not engaged in any activity.

It Is Generally True That Customers Have a Fairly Accurate