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When It Comes to Customer Interaction

Question 15

Multiple Choice

When it comes to customer interaction:


A) employees should always wait for customers to initiate interaction as they become comfortable.
B) customers who are intending only to waste time in your business should be held at a distance.
C) it doesn't matter what customers do, so long as they begin to do something.
D) getting the customer to approach the product in the right frame of mind is the key.

Correct Answer:

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