Physicians often charge patients for appointments they miss. The logic behind the billing is the _____ characteristics of services.

Question

Quizplus · Accepted Answer

The logic behind billing for missed appointments is due to the inseparability and perishability characteristics of services. Inseparability refers to the fact that services are produced and consumed at the same time, meaning if a patient misses an appointment, the opportunity for the physician to provide that service is lost. Perishability refers to the fact that services cannot be stored for later use; if an appointment time passes without the patient, that time (and the potential service) cannot be recovered or sold to someone else.

Physicians Often Charge Patients for Appointments They Miss