The National Survival Training Center in Spokane, Washington, Teaches People

The National Survival Training Center in Spokane, Washington, teaches people how to save themselves if they are ever kidnapped by terrorists. The training requires customers to experience a simulated hostage situation. Then the victims are graded on the probability they would have survived if it were a real kidnapping. Would perishability be a problem for the Spokane center?

A) no, because the service offered is tangible
B) yes, because the opportunity for training is lost if the classes are not full
C) yes, because every attendee has different individual goals
D) no because attendees do not expect service standardization
E) yes, because each instructor has been well-trained