In culturally diverse work groups, categorisation of individual people into discrete social backgrounds may:
A) enhance team performance.
B) have detrimental effects on team processes.
C) enhance individual identification with the team.
D) engender creativity and innovation.

Question

Quizplus · Accepted Answer

Page 593. Applied. Negative categorisation of individuals in work groups can lead to exclusion, divergence, conforming ideation, misunderstanding and negative evaluation.

In Culturally Diverse Work Groups, Categorisation of Individual People into Discrete