Boundary spanners can help an organisation favourably and influence its environment in two ways. Firstly, they help provide information about the environment so that the organisation knows what's going on. Secondly, boundary spanners:

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Boundary spanners play a crucial role in both gathering information from the external environment and disseminating information about the organization to the outside world, thus facilitating communication and understanding between the organization and its environment.

Boundary Spanners Can Help an Organisation Favourably and Influence Its