While the human relations viewpoint was a great change from the classical school of management, it still did not explain work situations enough to help managers understand workers. A new approach which helps to give managers practical guidelines about people is:

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The behavioral science approach to management focuses on the psychological and sociological processes (attitude, motivations, group dynamics) that influence employee performance. This approach provides practical guidelines for managers to understand and improve the way people work in organizations, addressing the limitations of the human relations viewpoint by offering a more in-depth analysis of individual and group behavior in the workplace.

While the Human Relations Viewpoint Was a Great Change from the Classical