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Characteristics of a Service Organisation Are That

Question 4

Multiple Choice

Characteristics of a service organisation are that:


A) inputs are transformed into tangible outcomes - the consumer is not necessarily involved in the process of delivery.
B) materials are transformed to intangible products to serve the clients.
C) C: inputs are immediately transformed into tangible outcomes - the customer is necessarily involved in the process of delivery.
D D: inputs are immediately transformed into tangible outcomes - idle capacity to produce the services . can be used to strengthen the output.

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