There are two communication skills of prime importance to managerial effectiveness: listening skills and presentation skills.
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Q1: According to Bartol, studies comparing the use
Q2: Yawning or laughing, while speaking about a
Q3: In communications, 'noise' is best defined as
Q4: When a manager stereotypes, two steps occur.
Q6: The wheel is considered to be the
Q7: Staff meetings, company policy statements, company newsletters
Q8: Distortions may occur during upward communication between
Q9: According to the most basic definition, 'communication'
Q10: According to Bartol, which of the following
Q11: Managers use two types of communication:
A) vertical
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