Which of the following is likely to be the most effective control standard?
A) Defect rates should be low.
B) Defect rates in 1998 should be lower than 1997.
C) Defect rates should be .02 percent or less.
D) Defect rates should be impressive.
E) Defect rates should not be a problem.

Question

Quizplus · Accepted Answer

Option C, "Defect rates should be .02 percent or less," is the most effective control standard because it is specific, measurable, and provides a clear target for performance.

Which of the Following Is Likely to Be the Most