Jerry Langley, the CEO of Minnesota Metals, is attempting to establish a process of control for his company. Mr. Langley should begin the process by
A) setting performance standards.
B) measuring actual performance.
C) developing organizational structure.
D) comparing performance to standards.
E) responding to deviations.

Question

Quizplus · Accepted Answer

Setting performance standards is the first step in establishing a process of control, as it defines the expected outcomes or goals that the organization aims to achieve.

Jerry Langley, the CEO of Minnesota Metals, Is Attempting to Establish