Gina Owens, a service manager at a major hotel, is concentrating her control efforts on discovering undesirable outputs and implementing corrective action. Gina is concentrating on which type of control?

Question

Quizplus · Accepted Answer

Feedback control focuses on using information about past performance to correct deviations from the acceptable standard. Gina's efforts to discover undesirable outputs and implement corrective actions based on those findings align with the principles of feedback control.

Gina Owens, a Service Manager at a Major Hotel, Is