Question 1

Groups that are deliberately created to accomplish goals and serve the needs of an organization are referred to as

Accepted Answer

Formal groups are specifically created by organizations to accomplish goals and tasks, distinguishing them from informal groups that form naturally among individuals.

Question 2

Each department at Seagate Engineering has a "safety group that meets regularly to review the safety procedures in their respective departments. These types of groups are referred to as

Accepted Answer

These groups are formal because they are officially sanctioned and organized within the structure of the organization to perform specific, ongoing tasks related to safety.

Question 3

Informal groups in an organization

Accepted Answer

Informal groups in an organization can foster a sense of belonging and social acceptance among employees, which is beneficial for individual morale and overall organizational culture.

Question 4

__________ groups in organizations are not formed or planned by organizational members. Rather, they are self-created and evolve out of the formal organization for a variety of reasons.

Accepted Answer

Informal groups are not planned by the organization but form naturally among employees for social or professional reasons.

Question 5

Tim Bridge works for a steel factory near Milwaukee, Wisconsin. One thing Tim enjoys is being part of the "Packer Backers, which is a group of a dozen or so employees of his company who attend all of the home games of the Green Bay Packers. This type of group is an example of a/an __________ group.

Accepted Answer

The group described is an informal group because it is formed naturally among employees with a common interest (attending Green Bay Packers games) without any official company structure or formal organization.

Question 6

The mixture of individual inputs and skills included in a team is called

Accepted Answer

Team composition refers to the mixture of individual inputs, skills, and personalities included in a team, affecting its performance and dynamics.

Question 7

Before entering a tournament, a track team coach explained to the team the __________ of each team member for the tournament so that they each knew what was expected of them.

Accepted Answer

The correct term is "roles," as it refers to the specific duties or functions each team member is expected to perform during the tournament.

Question 8

Behaviors that cultivate the well-being, continuity, and development of the group are called

Accepted Answer

Relationship-oriented roles focus on the well-being, continuity, and development of the group by fostering positive relationships and ensuring team cohesion.

Question 9

To Eduardo, achieving an A for his final Management grade is more important than sharing the tasks his group must accomplish for their assignment. He frequently bullies the other members of the group to do things his way. If they refuse to do as he wishes, he often does the task himself rather than take the chance the another member will do it incorrectly. Eduardo illustrates the

Accepted Answer

Eduardo's behavior is focused on his own success and desires, often at the expense of the group's dynamics and collaboration, which aligns with a self-oriented role.

Question 10

Anne Johnson is a member of the quality management group at Sunset Properties. In the group, Anne focuses directly on establishing and accomplishing the goals of the group or achieving the desired outcomes. Anne is illustrating a/an

Accepted Answer

Anne is illustrating a task-oriented role because she focuses on establishing and accomplishing the goals of the group, which is characteristic of task-oriented behavior. Task-oriented roles are focused on getting the job done.

Question 11

Stan Davis belongs to a group composed of individuals who have similar characteristics, backgrounds, and interests. Stan's group is considered

Accepted Answer

A homogeneous group is one where the members have similar characteristics, backgrounds, and interests, fitting the description of Stan Davis's group.

Question 12

The cellular phone product launch team at Niagara Communications consists of five middle managers. All of the group members are middle-aged males, come from a marketing background, and are native New Englanders. This is an illustration of a __________ group.

Accepted Answer

The group is described as having members with similar characteristics (middle-aged, male, marketing background, native New Englanders), indicating a lack of diversity. Therefore, it is a homogeneous group, as all members share similar attributes.

Question 13

The workplace safety group at Miller Manufacturing consists of three females and two males. The female members of the group include one top manager from marketing, one middle manager from finance, and one front-line manager from the shop floor. The two male members of the group include one outside director and one front-line manager from the loading dock. This is an illustration of a/an __________ group.

Accepted Answer

The group is diverse because it includes members of different genders, job positions, and departments, reflecting a variety of perspectives and backgrounds.

Question 14

For tasks that are standard and routine, a __________ group functions more quickly. For tasks that are nonroutine and require diverse skills, opinions, and behaviors, a __________ group yields better results.

Accepted Answer

Homogeneous groups work more efficiently on routine tasks due to their similar approaches and understanding. Heterogeneous groups excel in nonroutine tasks by bringing diverse perspectives and skills, enhancing creativity and problem-solving.

Question 15

Which of the following does not tend to occur as a group grows in size?

Accepted Answer

As a group grows in size, it generally becomes more challenging for all members to participate effectively due to issues like coordination difficulties, the formation of subgroups, more centralized interactions, and communication barriers.

Question 16

Just as she had feared, Rayne Pacek's group did not equally share in the work for completing the paper in her management class. She and two other members of the group did their shares as well as the work of the fourth member. This fourth member's contribution to the group could best be described as

Accepted Answer

Free riding describes a situation where one or more members of a group do not contribute their fair share of work, relying on others to complete tasks. This matches the scenario where the fourth member did not do their share of the work for the paper.

Question 17

At Penn Optics, groups are trained to deal with __________, which is a tendency for one or more group members to expend decreasing amounts of effort and just go through the motions because their contributions are less visible.

Accepted Answer

The answer of At Penn Optics, groups are trained to...

Question 18

Groups appear to go through a five-stage development sequence: forming, storming, norming, performing, and

Accepted Answer

The correct sequence of group development stages includes forming, storming, norming, performing, and adjourning, as proposed by Bruce Tuckman.

Question 19

The marketing group at Vantage Investments is focusing its efforts on seeking basic information, defining goals, and developing procedures for performing tasks. The group is in which stage of the development process?

Accepted Answer

The forming stage is characterized by the team focusing on basic information gathering, goal setting, and developing procedures, which aligns with the activities described for the Vantage Investments marketing group.

Question 20

Which of the following behaviors is uncommon for individuals in the forming stage of group development?

Accepted Answer

In the forming stage of group development, individuals are typically cautious and polite, and they may act more secure than they actually feel while trying to understand the group's dynamics and their place within it. They often keep their feelings to themselves and try to size up the benefits of being in the group. Rejecting dependence on a powerful person is uncommon in this stage, as members are usually more focused on orientation and getting to know each other, often looking towards a group leader or powerful person for direction and guidance.

Quiz 13: Exploring Individual Differences and Team Dynamics