To the manager of a major resort hotel, who supervised employees from many different countries, __________ were a necessity because individuals from different cultural and social backgrounds may react to situations differently, and she wanted consistency in the treatment of their customers.

Question

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Standing plans are used for activities that occur regularly over a period of time. They ensure consistency in operations and decision-making, which is crucial in a diverse workplace to maintain uniform treatment of customers.

To the Manager of a Major Resort Hotel, Who Supervised