The organization's focus in how it intends to serve its customers and manage its operations in order to outperform its competitors is called
A) competitive advantage.
B) competitive convergence.
C) competitive strength.
D) competitive scope.
E) competitive focus.

Question

Quizplus · Accepted Answer

Competitive advantage refers to the attributes that allow an organization to outperform its competitors. These can include superior quality, cost leadership, unique products, or exceptional service.

The Organization's Focus in How It Intends to Serve Its