Question 1

Vista cleaners is realizing its goal of opening a second laundry plant which will support six new retail units. The individual units and plant will open next month. Mr. Partridge now has to hire additional managers and several new employees. He also has to determine where each employee will work and what tasks each will do. Mr. Partridge is performing the __________ function of management.
A) planning
B) organizing
C) leading
D) control
E) performance

Accepted Answer

Mr. Partridge is performing the organizing function of management, which involves determining what tasks need to be done, who will do them, and how those tasks will be managed and coordinated.

Question 2

Before she could approach a venture capitalist, someone who finances entrepreneurial businesses, Christina needed to determine the goals for her new business, and explain how she intended to meet those goals. This is part of the __________ function.
A) organizing
B) controlling
C) leading
D) planning
E) administrative

Accepted Answer

Determining the goals for a new business and explaining how to meet those goals are part of the planning function in management. Planning involves setting objectives and outlining the steps to achieve these objectives.

Question 3

Assigning authority and responsibility for decisions to a specific workgroup is part of
A) planning.
B) organizing.
C) leading.
D) control.
E) directing.

Accepted Answer

Assigning authority and responsibility to a specific workgroup is a fundamental aspect of organizing within management. Organizing involves structuring the company, defining roles and responsibilities, and establishing the relationships necessary to achieve the organization's goals.

Question 4

Structuring an organization to achieve organizational goals while still being responsive to the external environment is included in
A) planning.
B) organizing.
C) leading.
D) control.
E) performance.

Accepted Answer

Organizing involves structuring the organization to meet objectives and respond to the external environment, by defining roles, coordinating activities, and allocating resources.

Question 5

The student government president at your college must often determine what projects/programs the association would like to accomplish during his/her administration. The president must then decide who will do these tasks and how they will be managed and coordinated. The president in this situation is practicing which of the following functions of management?
A) organizing
B) informing
C) administering
D) budgeting
E) supervising

Accepted Answer

The president is practicing the organizing function of management, which involves determining what tasks need to be done, who will do them, and how they will be managed and coordinated.

Question 6

The managerial function that involves determining the tasks to be done, who will do them, and how those tasks will be managed and controlled is called
A) delegating.
B) controlling.
C) organizing.
D) planning.
E) monitoring.

Accepted Answer

Organizing is the managerial function that involves setting up the structure of the organization, determining the tasks to be done, who will do them, and how those tasks will be managed and controlled. It includes the allocation of resources, assignment of responsibilities, and the arrangement of tasks to achieve the organization's goals.

Question 7

As Jed's Auto Supply grew from one store to ten stores he hired a few assistant managers; but, in reality he remained the manager in charge of all the employees and units. After he bought another company's stores, so that his company grew to fifty retail units, he realized that he would have to create new lines of authority and responsibility, as he couldn't manage everything and everyone by himself. This is an example of
A) organizing.
B) controlling.
C) leading.
D) planning.
E) administration.

Accepted Answer

Organizing involves arranging and structuring work to accomplish the organization's goals. In this scenario, Jed is creating new lines of authority and responsibility to manage the increased scale of his business, which is a classic example of organizing.

Question 8

When designing the new department of Technology Transfer at the medical school, Nicole Baute made sure that it was structured in light of its strategic and operational goals and that the office and its staff would be responsive to changes in the medical environment. Nicole's actions can best be described as __________ the new department.
A) motivating
B) controlling
C) providing intellectual capital for
D) leading
E) organizing

Accepted Answer

Nicole Baute's actions of structuring the new department to align with strategic and operational goals and ensuring responsiveness to changes in the medical environment are best described as organizing. Organizing involves arranging and structuring work to achieve the organization's goals effectively and efficiently.

Question 9

The managerial function that involves motivating and directing members of an organization so that they contribute to the achievement of the goals of the organization is called
A) directing.
B) controlling.
C) leading.
D) planning.
E) supervising.

Accepted Answer

Leading involves motivating and directing members of an organization to achieve organizational goals.

Question 10

Fremont Labs is a biotechnology company in a very fast-paced industry. As a result, the company needs visionary managers who are capable of empowering employees in a manner that transforms visions into reality. Fremont Labs need managers who are very strong in the __________ function of management.
A) leadership
B) controlling
C) organizing
D) planning
E) monitoring

Accepted Answer

Leadership is the correct answer because it involves inspiring and motivating employees to achieve the company's vision, which is crucial in a fast-paced industry like biotechnology where innovation and adaptability are key.

Question 11

In attempting to motivate his employees, Mr. Partridge told them of his vision for the company. He also explained how he was empowering them to help make his vision a reality. Mr. Partridge was performing the __________ function of management.
A) planning
B) administrative
C) organizing
D) leading
E) control

Accepted Answer

Mr. Partridge was performing the leading function of management by motivating his employees and sharing his vision for the company, as well as empowering them to help achieve that vision. Leading involves guiding and motivating employees to meet the organization's objectives.

Question 12

__________ is an important function in the managerial process because it provides a method for ensuring that the organization is moving toward the achievement of its goals.
A) Supervising
B) Controlling
C) Directing
D) Planning
E) Leading

Accepted Answer

Controlling is crucial in the managerial process as it involves monitoring performance, comparing it with goals, and taking corrective action as needed to ensure that the organization's objectives are achieved. This function ensures that the organization stays on track towards its goals.

Question 13

Suppose you went to work for an organization, and your manager told you that her principal role in the firm was to monitor performance and identify deviations between planned and actual results. If this was the case, your manager would be focusing on the function of management called
A) delegating.
B) controlling.
C) organizing.
D) monitoring.
E) planning.

Accepted Answer

Controlling is the management function that involves monitoring performance, comparing it with goals, and correcting any significant deviations. It ensures that the organization's plans are being followed and that goals are being met.

Question 14

In order to finance his start-up company, entrepreneur Don Waters created a business plan that explained his goals, what needed to be done to achieve those goals, exactly what results he expected, and how he planned to measure those results. Now that he has the funds and is operating his business he constantly refers to the business plan to monitor his progress and correct deviations he might find. This important management function is referred to as
A) efficiency.
B) organizing.
C) planning.
D) controlling.
E) leading.

Accepted Answer

Controlling involves monitoring progress and making adjustments to ensure that goals are achieved as planned. Don Waters is using his business plan to monitor his business's progress and make necessary corrections, which aligns with the controlling function of management.

Question 15

As head of accounting, Susan regularly monitors departmental spending to insure that the company is following its budget. When she finds deviations, she consults with the appropriate department heads to correct the spending patterns by their departments. Susan is performing the __________ function.
A) planning
B) organizing
C) leading
D) controlling
E) none of the other answers

Accepted Answer

Susan is performing the controlling function by monitoring departmental spending against the budget and making adjustments as necessary. This involves measuring performance, comparing it to standards, and taking corrective action.

Question 16

According to Mintzberg, managerial behavior falls into three categories of roles:
A) interpersonal, staffing, and decisional
B) interpersonal, informational, and decisional
C) staffing, informational, and decisional
D) controlling, informational, and decisional
E) interpersonal, controlling, and decisional

Accepted Answer

Mintzberg's managerial roles are categorized into three main groups: interpersonal (roles that involve coordination and interaction with employees), informational (roles that involve handling, sharing, and analyzing information), and decisional (roles that require decision-making).

Question 17

The three interpersonal roles played by a manager are
A) figurehead, disseminator, and disturbance handler.
B) leader, monitor, and negotiator.
C) figurehead, leader, and liaison.
D) figurehead, spokesperson, and disseminator.
E) spokesperson, disseminator, and liaison.

Accepted Answer

The three interpersonal roles played by a manager, as identified by Henry Mintzberg, are figurehead, leader, and liaison. These roles involve interactions with people inside and outside the organization and are fundamental to managing effectively.

Question 18

Because managers are largely responsible for the success or failure of their organizational units, they must also play the role of leaders within their work groups. Dr. Andy Sharp, as chair of the Business Division, must work with and through the faculty in his division to ensure the goals of the division and college are met. According to Mintzberg, when Dr. Sharp performs these duties he is fulfilling his
A) informational role.
B) decisional role.
C) administrative role.
D) contractual role.
E) interpersonal role.

Accepted Answer

According to Mintzberg's managerial roles, the interpersonal role involves activities that enable a manager to work with and through people, including leadership and liaison activities. When Dr. Sharp works with and through the faculty to ensure goals are met, he is primarily engaging in interpersonal activities, fulfilling the interpersonal role.

Question 19

When organizations break ground for new facilities, the CEO of the organization is often present to participate in the ribbon-cutting ceremony. On these occasions, the CEO is performing a/an __________ role for his company.
A) contractual
B) routine
C) decisional
D) informational
E) interpersonal

Accepted Answer

The CEO is performing an interpersonal role by participating in the ribbon-cutting ceremony, which involves representing the company and engaging with the public and employees in a symbolic and leadership capacity.

Question 20

When people hear the name, Bill Gates, in the news, they usually think of Microsoft Corporation. In this instance, Bill Gates fulfills the __________ role for Microsoft.
A) monitor
B) liaison
C) figurehead
D) disseminator
E) entrepreneur

Accepted Answer

Bill Gates, as a highly recognizable and influential individual associated with Microsoft, serves as a symbolic representative or figurehead for the company. This means he embodies the public image and identity of Microsoft to the outside world.

Quiz 1: Management and Managers

Before she could approach a venture capitalist, someone who finances entrepreneurial businesses, Christina needed to determine the goals for her new business, and explain how she intended to meet those goals. This is part of the __________ function.

Assigning authority and responsibility for decisions to a specific workgroup is part of

Structuring an organization to achieve organizational goals while still being responsive to the external environment is included in

The managerial function that involves determining the tasks to be done, who will do them, and how those tasks will be managed and controlled is called

The managerial function that involves motivating and directing members of an organization so that they contribute to the achievement of the goals of the organization is called

Fremont Labs is a biotechnology company in a very fast-paced industry. As a result, the company needs visionary managers who are capable of empowering employees in a manner that transforms visions into reality. Fremont Labs need managers who are very strong in the __________ function of management.

In attempting to motivate his employees, Mr. Partridge told them of his vision for the company. He also explained how he was empowering them to help make his vision a reality. Mr. Partridge was performing the __________ function of management.

__________ is an important function in the managerial process because it provides a method for ensuring that the organization is moving toward the achievement of its goals.

Suppose you went to work for an organization, and your manager told you that her principal role in the firm was to monitor performance and identify deviations between planned and actual results. If this was the case, your manager would be focusing on the function of management called

As head of accounting, Susan regularly monitors departmental spending to insure that the company is following its budget. When she finds deviations, she consults with the appropriate department heads to correct the spending patterns by their departments. Susan is performing the __________ function.

According to Mintzberg, managerial behavior falls into three categories of roles:

The three interpersonal roles played by a manager are

When organizations break ground for new facilities, the CEO of the organization is often present to participate in the ribbon-cutting ceremony. On these occasions, the CEO is performing a/an __________ role for his company.

When people hear the name, Bill Gates, in the news, they usually think of Microsoft Corporation. In this instance, Bill Gates fulfills the __________ role for Microsoft.